Privacy Policy

Last Revised and Effective as of: June 22, 2025

This Privacy Policy forms part of your legal agreement with We Can Fix It All (collectively, “We Can Fix It All”, “we”, “our”, or “us”) under our Terms of Use, available at https://wecanfixitall.com/terms-and-conditions. By downloading, installing, accessing, or using our Services (as defined below) or submitting personal information to us, you agree to this Privacy Policy, as amended from time to time. Our Services may involve the use of subcontractors, and their data practices are not governed by this Policy.

Our Services may contain links to other websites, applications, or services operated by third parties. The practices described herein do not apply to information gathered through these external sources.

What Does the Privacy Policy Include?

Services are defined as:

- Online Services: Online platforms provided by us linking to this Privacy Policy, including content, features, and software, and related online communications.
- Offline Services: Offline support, including communications through our Customer Care Department tied to Online Services. By using our Services, you agree to the Terms of Use, incorporated by reference.

What Type of Personal Information Do We Collect and How Do We Collect It?

We collect personal information to deliver Services, enhance your experience, support our business, and manage interactions with our network, including subcontractors.

What Personal Information Do We Collect? Depending on your use, we may collect:

Personal identifiers (name, address, phone number, email).
Device and online identifiers (operating system, device type, screen size).
Internet and network activity (browsing history, IP address, clickstream data).
Commercial information (payment details held by our processor, purchase history).
Customer records (service purchase history).
Location data (general and precise geolocation).
Audio/visual data (recordings).
Preferences and characteristics (inferences from behavior).
Sensitive data (financial info with processors, precise geolocation).

How Do We Collect Personal Information? We gather data from:

You directly (e.g., payments, communications, event participation).
Passive sources (IP address, device info via cookies and technologies).
Third parties (advertising networks, data providers, social platforms).
Device permissions (camera, microphone, geolocation with consent).

How Personal Information Is Used for Business Purposes

We use your information to:

Provide and support Services (fulfill requests, process payments, offer support).
Respond to inquiries.
Analyze and improve Services (usage patterns, error debugging).
Customize experiences (tailored content, location-based features).
Market to you (promotions, newsletters, relevant ads).
Plan events and conduct surveys.
Ensure safety and security (fraud prevention, legal compliance).
Support business operations (analysis, mergers, audits).
Other lawful purposes as notified.

We may combine online and offline data and share it within our network, including subcontractors, as permitted by law.

With Whom Do We Share Your Personal Information?

We may share your information with:

Service providers (e.g., payment processors).
Marketing partners (advertising platforms like Google, with hashed data).
Subcontractors (for service delivery, with their own data practices).
Legal entities (to comply with law or protect rights).
Business transferees (in case of sale or reorganization).
With your authorization.

SMS/MMS Mobile Messaging

We may send SMS texts (via automated systems) with your consent for appointments, orders, or marketing. Reply “STOP” to unsubscribe; reply “#HELP” or call (866) 567-1040 for assistance. Opt-in data isn’t sold for marketing. Message rates may apply.

What Steps Are Taken to Keep Personal Information Secure?

We use security measures to protect your data, but cannot guarantee against all unauthorized access or misuse.

How Can I Access, Correct, and Update Personal Information?

Can I Indicate Whether or Not I Want to Receive Promotional Communications?

Opt out of emails via the “unsubscribe” link in messages or contact us. Text opt-in requires consent; reply “STOP” to opt out. You may still receive service-related communications.

What Happens When I Link to or From Another Website or Use Social Media or Review Features?

External sites and social platforms have their own policies. Information you share publicly is governed by those policies, not this one.

What About Contests and Sweepstakes?

Contest rules will specify any differing use of your data. Winners may have additional data use terms.

Is Personal Information Collected from Children?

Our Services are for adults. We do not collect data from those under 13 or serve those under 18 directly. Minors under 18 (especially in California) can request content removal by contacting us.

Additional Information Regarding State Privacy Rights

For state-specific rights, contact us at (866) 567-1040 or support@wecanfixitall.com.

How Will I Be Informed About Changes Regarding This Privacy Policy?

We may update this Policy without prior notice. Check back regularly or look for notifications on our Services. Contact us at 501 Union St, Nashville, TN 37219, (866) 567-1040, or support@wecanfixitall.com with questions.